Our online training platform contains a comprehensive Admin support area.
Access to it is included free of charge in the price of every online training workshop.
Organisation’s Admin users can log in at any time to perform a variety of tasks. Please click on the links below for further information.
Admin Help FAQs
- How do I monitor the progress of my learners?
- How do I access my learners’ certificates?
- How do I run reports on my learners?
- How do I find out how many online training workshops we have in stock?
- How do I buy more online training workshops by card?
- How do I buy more online training workshops by Purchase Order?
How do I monitor the progress of my learners?
Log into our online training platform using your organisation’s Admin username and password.
Select PURCHASES in the navigation menu.
Click on the ID number on the left of each individual row, or the word View on the right, for details of that purchase. You will now see the learners within that purchase listed.
Learners who are part-way through their training will have a percentage value displayed in the ‘Status’ column.
Learners who have completed their training and passed will have the word ‘Pass’ displayed in the ‘Status’ column.
Learners who have completed their training but not passed will have the word ‘Fail’ displayed in the ‘Status’ column.
If a row contains no data beyond the Workshop Code it means that training workshop has not been used. Please be aware it is possible your organisation allocated it historically to a learner who did not register it.
How do I access my learners’ certificates?
Log into our online training platform using your organisation’s Admin username and password.
Select PURCHASES in the navigation menu.
Click on the ID number on the left of each individual row, or the word View on the right, for details of that purchase. You will now see the learners within that purchase listed.
Click on View Certificate. The certificate opens as a PDF, which you can save and/or print.
If you have made many purchases with multiple learners, you may need to generate a report of all your learners so you can find the purchase in which the learner you are looking for is listed. Please see ‘How do I run reports on my learners’?
How do I run reports on my learners?
Log into our online training platform using your organisation’s Admin username and password.
Select REPORTS in the navigation menu.
Follow the instructions to generate the Registered Codes report, which is a complete list of all your learners and the details relating to their training.
How do I find out how many online training workshops we have in stock?
Log into our online training platform using your organisation’s Admin username and password.
Select REPORTS in the navigation menu.
Follow the instructions to generate the Unregistered Codes report, which is a complete list of all your training workshops that have not been registered.
As they do not have an expiry date, unregistered workshops are still available to your organisation. Please be aware it is possible your organisation allocated a workshop historically to a learner who did not register it.
How do I buy more online training workshops by card?
Log into our online training platform using your organisation’s Admin username and password.
While still logged in, open another browser tab and go to our Home Page.
Select the workshop(s) you wish to purchase, then go to your Basket and complete the checkout procedure.
The platform will generate the training workshops against your organisation and e-mail the access information to you.
Alternatively, you can telephone us to make a card payment or e-mail us to make arrangements to do so.
How do I buy more online training workshops by Purchase Order?
Simply e-mail a Purchase Order to us for the required number of learners.
If you firstly need a formal quote from us please e-mail or phone to request one.
Once we have received your Purchase Order we will e-mail you the training workshop access information.
